Zone 5
04/2008 - PRESENT
- Web Services Developer – Maintenance Supervisor
- Website Design, Administration and Training
- Managed projects with respect to workflow, timelines, priorities and budgets
- Created dynamic web sites with database backend using MySQL Database
- Maintained website backups via CRON job and disaster recovery plans
- Contributed to application development, including functional requirements, database administration and implementation of server-side code
- Assisted in developing site maintenance agreements with customers
- Contributed to time estimates for new projects
- Participated in the early stages of a project to help define technical specifications
- Produced system/network documentation
- Ensured that long term, quality relationships are being built/maintained for all clients
Performed all aspects of information technology administration, development and support, including:
Web Services
- Database Design and Administration
- Designed and maintained databases for website management
- Designed forms, queries and reports
- Basic administration of SQL Server 2000, MySQL and Microsoft Access databases as well as client installations
- Network Administration
- Help Desk / End-user support for hardware, software and Windows operating systems
Association Development Group
02/2007 - 01/2008
- Director of Information Technology
- Maintained the availability of company computer resources including servers, workstations, laptops, printers and multimedia equipment
- Administered multi-server Windows Server 2000/2003 LAN, 14 workstations and 14 end-users
- Maintained inventory of IT assets
- Purchased software licensing and tracked licensing compliance
- Administered and maintained Microsoft Active Directory and user accounts
- Maintained system tape backups and disaster recovery plan
- Maintained all servers, PC’s, workstations and printers
- Help Desk / End-user support for hardware, software and Windows operating systems
- Produced system/network documentation
- Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades
Performed all aspects of information technology administration, development and support, including:
Network Administration
- Database Design and Administration
- Designed and maintained databases for membership and website management
- Designed forms, queries and reports
- Basic administration of SQL Server 2000, MySQL and Microsoft Access databases as well as client installations
- Website Design, Administration and Training
- Designed and maintained client web sites including multiple association websites, and a 5 thousand-record web-based membership-management system
- Created dynamic web sites with database backend using SQL Server , MySQL and Microsoft Access
- Assisted and trained website clients in the use and maintenance of their Joomla! website via GoToMeeting
New York State Telecommunications Association
05/2000 – 12/2006
- Manager, Information & Website Technology
- Maintained the availability of company computer resources including servers, workstations, laptops, printers and multimedia equipment
- Administered Microsoft Windows Small Business Server 2000 LAN, 7 workstations and 7 end-users
- Maintained inventory of IT assets and IT yearly budget
- Purchased software licensing and tracked licensing compliance
- Administered and maintained Microsoft Active Directory, Microsoft Exchange and user accounts
- Maintained system tape backups
- Maintained all servers, PC’s, workstations and printers
- Help Desk / End-user support for hardware, software and Windows operating systems
- Produced system/network documentation
- Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades
- Maintained Samsung iDCS telephone system – including Intranet with phone system instructions
Performed all aspects of information technology administration, development and support, including:
Network Administration
- Database Design and Administration
- Designed and maintained databases for membership and website management
- Designed forms, queries and reports
- Basic administration of SQL Server 2000, MySQL and Microsoft Access databases
- Developed and maintain the primary NYSTA database, emergency reference database, and website database. Pioneered the use of Access/ADP databases. Developed SQL Server Database schema to run online meeting registration
- Website and Graphic Design
- Graphic Design for NYSTA Yearly Directory covers and webpage images using Adobe Photoshop. Design examples available by request.
- SQL Server database and ASP website administration. Including but not limited to: webpage design, development and support. Administration of SQL Server database information using SQL Enterprise Manager.
Groundwork's Software
1997 – Present
- Owner/Operator
- Developing plans for the websites with customers and educating them when necessary
- Performing research and development
- Writing content and / or creating graphics or other special effects.
Designed, maintained, and / or contributed to development of multiple websites including:
- Clients have included:
- New York State Telecommunications Association, Inc., www.nysta.com
- The St. Clair (MO) Fire Protection District, www.scfpd.org
- American Brittany Rescue, www.americanbrittanyrescue.com
- Comebye Border Collies
- Clearview Feed & Seed
- Ottertail Feed & Supply
- FloodaidNY – for WPYX 106.5 FM - Albany
Total Office Solutions
1999 - 2000
- Customer Service/Support Specialist
- Performed customer support for Clarity 3.0 and PracticeView 3.0 which are Windows-based enterprise-wide practice management systems for audiologists and optometrists. Diagnosed problems and answered customer questions on-location or from TOS. Trained customers on-location or at TOS. Installed software (and database conversions) on-location.
Customer Support / Trainer